Agent Feedback Survey Template by AI Form Builder

Use our AI-powered Agent Feedback Survey template to collect actionable customer feedback on your agents’ performance. Improve client satisfaction, monitor quality assurance, and identify training opportunities with a customized survey that is quick to set up and easy for respondents. Perfect for call centers, service teams, real estate agencies, and support roles seeking to enhance their customer experience management.

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How it works

Discover the power of conversational forms generated by Nolana and learn how to get started in few easy steps

Customize the Survey to Fit Your Needs

Use the AI form builder to add your company logo, select relevant questions, and adjust rating scales or open-ended prompts to match your performance review criteria.

Distribute the Survey to Clients or Customers

Share your tailored feedback survey via email, SMS, or embed it on your website or support portal to gather timely responses from those who interacted with your agents.

Analyze Responses and Identify Improvement Areas

Review the survey results using our analytics dashboard to spot trends, recognize top-performing agents, and determine areas needing further training or support.

Nolana

Forms like these, and many were created in miniutes with Nolana’s powerful AI forms builder - trusted for education, recruitment, and internal ops workflows.

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