Terms of Service

Terms of Service

Terms of Service

Last updated: 21 October 2026

1. Who we are and what do we cover

This website, nolana.com (the "Site"), is operated by Nolana Limited ("Nolana", "we", "us"), a company registered in England and Wales under company number 15808031. Our registered office is Lloyd's Lab, One Lime Street, London EC3M 7HA. You can contact us at info@nolana.ai.


These terms apply to your use of the Site. By using the Site you agree to them. If you do not agree, please do not use the Site. The Site is intended for businesses and professionals in the insurance industry. It is not directed at consumers or at anyone under 18.

This website, nolana.com (the "Site"), is operated by Nolana Limited ("Nolana", "we", "us"), a company registered in England and Wales under company number 15808031. Our registered office is Lloyd's Lab, One Lime Street, London EC3M 7HA. You can contact us at info@nolana.ai.


These terms apply to your use of the Site. By using the Site you agree to them. If you do not agree, please do not use the Site. The Site is intended for businesses and professionals in the insurance industry. It is not directed at consumers or at anyone under 18.

2. Information only

The content on the Site describes Nolana's products and services and is provided for general information. It is not an offer capable of acceptance, and it is not legal, regulatory, actuarial, underwriting or claims advice. Performance figures, case studies and customer quotes reflect specific engagements and are not a guarantee of results in yours.

We try to keep the Site accurate and current, but we do not promise that it is complete, error-free or up to date, and we may change it at any time without notice.

The content on the Site describes Nolana's products and services and is provided for general information. It is not an offer capable of acceptance, and it is not legal, regulatory, actuarial, underwriting or claims advice. Performance figures, case studies and customer quotes reflect specific engagements and are not a guarantee of results in yours.

We try to keep the Site accurate and current, but we do not promise that it is complete, error-free or up to date, and we may change it at any time without notice.

3. The Nolana platform
These terms cover the Site only. Access to and use of the Nolana platform, including any pilot, proof of concept or production deployment, is governed by the written agreement between Nolana and the relevant customer. If there is any conflict between that agreement and these terms, the agreement prevails.
Booking a demo through the Site does not create a contract for the platform.
4. Intellectual property
The Site and everything on it, including text, graphics, logos, product names, videos, software and design, is owned by Nolana or its licensors and protected by copyright, trade mark and other intellectual property laws. "Nolana" and the Nolana logo are trade marks of Nolana Limited.
You may view, download and print pages from the Site for your own business evaluation of our services. You may not copy, reproduce, republish, distribute, modify, create derivative works from, or use any part of the Site for any other purpose without our prior written consent. Nothing in these terms grants you any licence to our intellectual property beyond that.
If you send us feedback or suggestions about the Site or our products, you agree that we may use them without any obligation to you.
5. Acceptable use
You may use the Site only for lawful purposes. You must not:

  • use the Site in any way that breaches applicable law or regulation, or that infringes anyone's rights;
  • attempt to gain unauthorised access to the Site, the servers on which it is hosted, or any connected system;
  • introduce viruses, malware or other harmful code, or attack the Site through a denial-of-service or similar attack;
  • scrape, crawl, mine or systematically extract content or data from the Site, whether manually or by automated means, except as a search engine normally does;
  • frame or mirror the Site, or misrepresent your relationship with Nolana;
  • use the Site to send unsolicited communications or to collect contact details for that purpose.

We may suspend or block your access to the Site if we reasonably believe you have breached this section, and we may report unlawful activity to the relevant authorities.
6. Third-party links and services
The Site links to services we do not control, including Calendly for demo bookings, LinkedIn, our status page (status.nolana.com) and our trust centre (trust.nolana.com). Those services have their own terms and privacy policies, which apply when you use them. We are not responsible for their content or practices, and a link does not mean we endorse the service.

Third-party names and logos shown on the Site, including those of customers, partners and programmes such as Lloyd's Lab, belong to their owners and are used with permission or for identification only.
7. Privacy and cookies
Our Privacy Statement explains how we handle personal data collected through the Site, including when you book a demo or join our mailing list. Our Cookie Policy explains which cookies the Site uses and how to control them. Both form part of these terms.
8. Availability and changes
We do not guarantee that the Site will always be available or uninterrupted. We may suspend, withdraw or change all or part of the Site for business or operational reasons without notice.

We may update these terms from time to time. The date at the top shows when they were last changed. Your continued use of the Site after a change means you accept the updated terms, so please check this page occasionally.

Enterprise AI Platform

AI agents that work inside the systems you already have — so claims move faster, and handlers stay in control.

All systems operational

Lloyd's Lab, One Lime Street, London EC3M 7HA

Copyright © 2026, Nolana. All rights reserved

Enterprise AI Platform

AI agents that work inside the systems you already have — so claims move faster, and handlers stay in control.

All systems operational

Lloyd's Lab, One Lime Street, London EC3M 7HA

Copyright © 2026, Nolana. All rights reserved

Enterprise AI Platform

AI agents that work inside the systems you already have — so claims move faster, and handlers stay in control.

All systems operational

Lloyd's Lab, One Lime Street, London EC3M 7HA

Copyright © 2026, Nolana. All rights reserved

Enterprise AI Platform

AI agents that work inside the systems you already have — so claims move faster, and handlers stay in control.

All systems operational

Lloyd's Lab, One Lime Street, London EC3M 7HA

Copyright © 2026, Nolana. All rights reserved