Boost your knowledge base effectiveness with a simple 'Was this helpful?' feedback form. Easily collect actionable comments, identify gaps in content, and improve user satisfaction by leveraging AI-generated feedback forms tailored for help articles and documentation.
1
Customize the Feedback Form
Use the AI form builder to tailor the template to fit your help center's branding and specific questions. Adjust or add questions based on your information needs.
2
Embed in Knowledge Base Articles
Place the form at the end of each help article to prompt users for immediate feedback after reading, ensuring high response rates and relevant insights.
3
Analyze Responses and Improve Content
Regularly review feedback collected to spot trends, understand user needs, and make effective updates to your articles, delivering a better support experience.
What is Nolana?
Who is Nolana for?
How does Nolana work?
Can I customise what the AI agents do?
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