Table of content
Challenges
Operations leaders face a common set of pain points:
Chasing down the latest information from various teams
Inconsistent internal request formats
Vendor onboarding delays due to missing details
Misaligned status updates from department heads
Tedious manual follow-ups across multiple tools
Pressure to reduce overhead while increasing execution speed
These challenges lead to wasted time, duplicated work, and fragmented communication that slows the business down.
Nolana's solution
With Nolana, the COO configures a set of smart, AI-powered intake links designed to capture complete, structured information across multiple workflows. Here’s how it could look in practice.
Operational Feedback Loops:
To surface inefficiencies or roadblocks, the COO sends out a recurring Nolana link to team leads. The AI gathers structured feedback, identifies trends, and flags areas for improvement without the need for running surveys or conducting multiple check-ins. COOs or other team leaders can use agents to chase down critical information for status updates or important meetings.
Strategic Updates and Initiative Tracking:
Rather than waiting on scattered reports, the COO uses Nolana to collect consistent inputs on OKRs, risks, or budget needs across departments. The AI compiles clean summaries to support executive decision-making and board reporting. Agents can also be configured to automatically follow-up with stakeholders outlining action items, on a one-off or recurring basis. COOs have the option to use one of Nolana’s pre-made templates or create their own status tracking agent.
Create a customised agent or just simply use one of our provided templates
Internal Request Intake:
Instead of receiving ad hoc Slack messages or emails, employees submit requests (IT, procurement, facilities) through Nolana-powered forms. The AI dynamically adjusts questions based on the type of request and department, ensuring nothing is missed and routing the request to the right team.
Vendor Evaluation and Onboarding:
Nolana collects essential vendor details like budget, compliance, contracts, capabilities and organizes it automatically. The AI follows up on missing inputs and keeps internal stakeholders informed with summary reports, reducing the cycle time for vendor approval.
Outcomes
A COO using Nolana in this way could reasonably expect:
Faster turnaround on internal and external requests
Fewer communication gaps between teams and redundant follow-ups
Improved visibility into operations without micromanagement
Increased confidence in data gathered across the organisation
More time spent on strategic planning instead of process wrangling and chasing
Why it matters
As businesses grow, operational complexity compounds. Nolana gives COOs a scalable, low-friction way to maintain clarity and consistency without adding headcount or adopting yet another tool. Every form becomes a conversation. Every link becomes a workflow.
Want to see how Nolana could support your operations? Book a demo today.