Table of content
Overview
For Chief Product Officers, one of the biggest ongoing challenges is managing the firehose of feature requests. While some are strategic, and some are reactive, many come in incomplete or without context. Whether they come from sales, customer success, users, or internal teams, sorting signals from noise can eat up hours each week.
Nolana provides a scalable way for product leaders to capture, prioritize, and respond to feature requests with less chaos and more clarity. Here's how a CPO could use it to bring structure and speed to product feedback loops.
A CPO’s Challenge
In fast-moving product organizations, CPOs and their teams often face:
Inconsistent formats for feature requests
Lack of context like business value, customer impact, or urgency
Bottlenecks in triaging requests across multiple teams
Misalignment between product, engineering, and go-to-market teams
Difficulty reporting on what’s being requested and why
These issues create internal noise, slow down prioritization, and make roadmap planning reactive instead of strategic.
Nolana's Solution
Using Nolana, the CPO sets up AI agents that adapt based on who is submitting and what type of request it is. Nolana even provides templates that are ready-to-use as soon as you sign-up. Read on to see how this approach could transform the workflow.
Structured Feature Requests:
Instead of ad hoc tickets or Slack threads, internal teams and customers submit feature requests via Nolana links. The AI guides them through the right questions based on use case, persona, or product area, capturing clear context around user pain points, expected outcomes, and urgency. This creates a consistent output for product teams every time a feature request is submitted.
Built-in Prioritization:
Nolana captures key business impact indicators like revenue, customer personas, and affected workflows. These inputs feed directly into the product team’s prioritization models, reducing ambiguity and back-and-forth.
Automated Summarization and Outputs:
Every request is categorized and summarized by Nolana, making it easier to spot trends and prepare roadmap review decks. Inputs from customer-facing teams are rolled up into neat summaries the CPO can bring to quarterly planning meetings or exec syncs.
Faster Feedback Loops:
When requests are approved, declined, or placed on the roadmap, Nolana can automate status updates to the original submitters, closing the loop and building trust with internal stakeholders. This automates chasing down who’s working on what and keeps teams moving smoothly.
Cross-Team Visibility:
The CPO can use Nolana’s platform and data to keep GTM teams aligned on what’s been requested, what’s being worked on, and what’s coming next. No more one-off status pings or roadmap guesswork!
The Potential Outcome
If implemented successfully, a product organization using Nolana in this way could see:
A significant reduction in manual triaging effort
More consistent, data-rich inputs for roadmap planning
Increased transparency with GTM teams and stakeholders
Fewer duplicate or unclear feature requests
Higher confidence in the “why” behind roadmap decisions
Why It Matters
For CPOs, it’s not just about collecting more feedback, but about collecting the right feedback in the right format. Nolana enables product leaders to shift from reactive intake to structured, proactive product ops that scale with the business.
Ready to bring clarity to your feature request workflow? Book a demo with Nolana.