Travel Agencies and Marketplaces

Travel Agencies and Marketplaces

Nolana helps travel platforms collect all the right details from customers the first time. Our AI agents ask context-specific questions, validate inputs, and summarize cases—so your support team can resolve issues faster and more accurately.

Nolana helps travel platforms collect all the right details from customers the first time. Our AI agents ask context-specific questions, validate inputs, and summarize cases—so your support team can resolve issues faster and more accurately.

Green Fern
Green Fern
Green Fern
Green Fern

Overview

Customise an agent to ask the right questions about the trip; configure the agent by destination, lodging type, or anything else that is relevant for the trip. 

Use chat to automatically generate a smart form. You can use Nolana’s generated questions, or tailor your form exactly to your needs. The output can also be structured exactly to how you need the booking request to look. You simply copy the link and surface it to customers however they find you. 


Nolana asks the right follow-up questions about travel dates, lodging, and activity preferences in go.

Generic forms can capture the basics, but travelers often need to get across more specific information for their needs. For example, if a family with a young child has to get around with stroller access easily available, Nolana will capture that information and find the right package on your platform that meets their needs. Instead of waiting for a follow-up or trying to find the information on their own, their full itinerary needs will be captured instantly. Customers will spend less time looking, and more time booking. 


Use templates to surface important details planners often have to chase down later 

Create a template for all trips to a certain destination, or for all trips that involve families, or even trips that centre around specific activities like hiking or skiing. Give customers peace of mind that their needs will be met along the way and they won’t have to worry about hassles they may encounter. Nolana’s easy-to-use platform allows anyone to create specific, customer friendly request forms with no design or coding experience necessary! 


Templates

Create a template for all trips to a certain destination, or for all trips that involve families, or even trips that centre around specific activities like hiking or skiing. Give customers peace of mind that their needs will be met along the way and they won’t have to worry about hassles they may encounter. Nolana’s easy-to-use platform allows anyone to create specific, customer friendly request forms with no design or coding experience necessary! 

Capture needs

A long and static form can seem daunting to travelers, even if all the fields are not relevant to them. Nolana finds the right amount of questions to ask to ensure the right level of information if captured. The result is a smoother intake process, quicker turnaround on proposals, and a better first impression for travelers excited to start their next adventure. Book a demo today and see how it works. 

© 2025 Nolana Limited. All rights reserved.

Leroy House, Unit G01, 436 Essex Rd, London N1 3QP

© 2025 Nolana Limited. All rights reserved.

Leroy House, Unit G01, 436 Essex Rd, London N1 3QP

© 2025 Nolana Limited. All rights reserved.

Leroy House, Unit G01, 436 Essex Rd, London N1 3QP

© 2025 Nolana Limited. All rights reserved.

Leroy House, Unit G01, 436 Essex Rd, London N1 3QP