Latest
Lloyd's Lab Cohort 16
Agentic AI
OS
OS
for
Insurance Operations
Agentic AI
OS
for
Insurance Operations
We help insurers shorten cycle times and drive efficiencies in claims processing
We help insurers shorten cycle times and drive efficiencies in claims processing
Trusted and recognised by the insurance industry
Trusted and recognised by the insurance industry
The Problem
Claims costs are rising, while claims operations remain heavily manual. Handlers are bogged down processing documents, rekeying data, and chasing updates. Nolana’s AI agents change that.
Claims costs are rising, while claims operations remain heavily manual. Handlers are bogged down processing documents, rekeying data, and chasing updates. Nolana’s AI agents change that.
Claims costs are rising, while claims operations remain heavily manual. Handlers are bogged down processing documents, rekeying data, and chasing updates. Nolana’s AI agents change that.
Our Results
The numbers speak, faster cycle times, lower loss ratio.
Faster Cycle Times
up to 0x
Higher Handler Throughput
up to 0%
Lower Loss Ratio
up to 0%
Nolana is part of
Our Results
The numbers speak, faster cycle times, lower loss ratio.
Faster Cycle Times
up to 0x
Higher Handler Throughput
up to 0%
Lower Loss Ratio
up to 0%
Nolana is part of
Our Results
The numbers speak, faster cycle times, lower loss ratio.
Faster Cycle Times
up to 0x
Higher Handler Throughput
up to 0%
Lower Loss Ratio
up to 0%
Nolana is part of
Our Results
The numbers speak, faster cycle times, lower loss ratio.
Faster Cycle Times
up to 0x
Higher Handler Throughput
up to 0%
Lower Loss Ratio
up to 0%
Nolana is part of
Core Products
AI agents automate insurance claims workflows from first notice of loss to settlement while keeping handlers in control.
//_01
AI FNOL intake and triage
Captures claims, requests missing information, assesses coverage, and routes to the right team.
//_02
Claims document processing
Processes documents and communications to reduce manual data entry and keep claims moving.
//_03
Claims lifecycle management
Monitors claim progress, identifies dormant claims, automates follow-ups, and recommends actions.
“What I like about it [Nolana] is the focus on audit trail and explainability - being able to clearly show the reasoning, how it works, and the full process. That approach really resonates, especially with the need to keep humans in the loop.”
Group Head of Digital R&D
Zurich Insurance
01 / 02
Featured Workflow
Every claim starts with a first notice of loss - Nolana makes intake effortless and keeps policyholders informed.
01
Adaptive AI FNOL intake that adapts to policyholder input
02
Automates coverage evaluation
03
Routes the claim to the right team and recommends next actions
03
Routes the claim to the right team and recommends next actions
04
Automatically updates existing systems
Featured Workflows
Nolana automates claims lifecycle workflows so Lloyd's and London market insurers can move claims faster and be on top of their portfolios.
Delegated Authority Triage.
Extract claim details from emails, check them against delegated authority thresholds, then auto approve, reject, or escalate.
Delegated Authority Triage.
Extract claim details from emails, check them against delegated authority thresholds, then auto approve, reject, or escalate.
Delegated Authority Triage.
Extract claim details from emails, check them against delegated authority thresholds, then auto approve, reject, or escalate.
Delegated Authority Triage.
Extract claim details from emails, check them against delegated authority thresholds, then auto approve, reject, or escalate.
Keep claims moving with minimal human intervention.
Nolana identifies static claims, uncovers the reason they’ve stalled, and automatically routes them to the right handler with the next recommended action — reducing cycle times and freeing reserves.
Keep claims moving with minimal human intervention.
Nolana identifies static claims, uncovers the reason they’ve stalled, and automatically routes them to the right handler with the next recommended action — reducing cycle times and freeing reserves.
Integrations
Works on top of the systems you already use.
Integrates with claims workbenches, policy platforms, and internal systems, so AI support appears inside the workflow instead of adding another platform to manage.
Integrations
Works on top of the systems you already use.
Integrates with claims workbenches, policy platforms, and internal systems, so AI support appears inside the workflow instead of adding another platform to manage.
Integrations
Works on top of the systems you already use.
Integrates with claims workbenches, policy platforms, and internal systems, so AI support appears inside the workflow instead of adding another platform to manage.
Integrations
Works on top of the systems you already use.
Integrates with claims workbenches, policy platforms, and internal systems, so AI support appears inside the workflow instead of adding another platform to manage.
Supported Lines
Nolana helps insurers handle claims across multiple lines — from property and car to specialty and reinsurance.
//_01
Property
Commercial and residential property claims, including fire, water, weather, and catastrophes.
//_02
Specialty
Manages complex specialty claims such as marine, aviation, energy, and construction.
//_03
Liability
Supports general, professional, employer, and product liability claims involving multiple parties.
//_03
Liability
Supports general, professional, employer, and product liability claims involving multiple parties.
//_04
Car
Processes vehicle claims including accidents, liability, and repair status.
//_05
Reinsurance
Handles multi-insurer claims and large documentation sets across workflows.
//_06
Travel
Supports travel insurance claims including cancellations, delays, and emergency incidents.
Cross-Channel
Communication
Task Execution
Analysis &
Decisioning
Custom Agent
Builder
//_control-tower
Cross-Channel
Communication
Task Execution
Analysis &
Decisioning
Custom Agent
Builder
//_control-tower
Our Agentic AI Platform
Platform Overview
A complete platform for building , running, and monitoring AI agents across your insurance operations.
Observability
AI Observability.
Monitor AI performance, track decisions, and maintain full visibility into every interaction.
Full decision audit trail
Transparent reasoning
Real-time decision tracking
Compliance-ready records
Human-in-the-loop gateways before AI actions
Full decision audit trail
Transparent reasoning
Real-time decision tracking
Compliance-ready records
Human-in-the-loop gateways before AI actions
Observability
AI Observability.
Monitor AI performance, track decisions, and maintain full visibility into every interaction.
Full decision audit trail
Transparent reasoning
Real-time decision tracking
Compliance-ready records
Human-in-the-loop gateways before AI actions
Full decision audit trail
Transparent reasoning
Real-time decision tracking
Compliance-ready records
Human-in-the-loop gateways before AI actions
Enterprise Security
Deploys in weeks not months. Built for enterprise environments with security, compliance, and flexible deployment from day one..
//_01
SSO support
Secure access with enterprise SSO integration across your organization.
//_02
Flexible deployment
Deploy Nolana across your carrier or brokerage environment with flexible infrastructure options.
//_03
Enterprise security & SOC 2
Enterprise-grade security with SOC 2 compliance, audit trails, and access controls.
Enterprise Security
Deploys in weeks not months. Built for enterprise environments with security, compliance, and flexible deployment from day one..
//_01
SSO support
Secure access with enterprise SSO integration across your organization.
//_02
Flexible deployment
Deploy Nolana across your carrier or brokerage environment with flexible infrastructure options.
//_03
Enterprise security & SOC 2
Enterprise-grade security with SOC 2 compliance, audit trails, and access controls.
Enterprise Security
Deploys in weeks not months. Built for enterprise environments with security, compliance, and flexible deployment from day one..
//_01
SSO support
Secure access with enterprise SSO integration across your organization.
//_02
Flexible deployment
Deploy Nolana across your carrier or brokerage environment with flexible infrastructure options.
//_03
Enterprise security & SOC 2
Enterprise-grade security with SOC 2 compliance, audit trails, and access controls.
Enterprise Security
Deploys in weeks not months. Built for enterprise environments with security, compliance, and flexible deployment from day one..
//_01
SSO support
Secure access with enterprise SSO integration across your organization.
//_02
Flexible deployment
Deploy Nolana across your carrier or brokerage environment with flexible infrastructure options.
//_03
Enterprise security & SOC 2
Enterprise-grade security with SOC 2 compliance, audit trails, and access controls.
Enterprise AI Platform
AI agents that work across existing claims systems while humans remain in full control.
All systems operational
1 Lime Street, London EC3M 7HA | 222E 3rd Street, New York 10009
Copyright © 2026, Nolana. All rights reserved
Enterprise AI Platform
AI agents that work across existing claims systems while humans remain in full control.
All systems operational
1 Lime Street, London EC3M 7HA | 222E 3rd Street, New York 10009
Copyright © 2026, Nolana. All rights reserved
Enterprise AI Platform
AI agents that work across existing claims systems while humans remain in full control.
All systems operational
1 Lime Street, London EC3M 7HA | 222E 3rd Street, New York 10009
Copyright © 2026, Nolana. All rights reserved
Enterprise AI Platform
AI agents that work across existing claims systems while humans remain in full control.
All systems operational
1 Lime Street, London EC3M 7HA | 222E 3rd Street, New York 10009
Copyright © 2026, Nolana. All rights reserved