The problem
FNOL Intake & Routing
Create Claims from Unstructured Emails
Customers file how they want. Nolana captures the claim, asks for what's missing, and validates documents before a human gets involved.
Platform Overview
AI reads the claim. Surfaces the recommendation.
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Document understanding
Parses documents, receipts, photos, and adjuster reports — extracts what matters automatically.
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Coverage analysis
Cross-references claim details against the slip and surfaces coverage matches and gaps.
Data & Insights
Your data. Your insights. Your edge.
Every claim Nolana handles enriches your own data layer — emerging fraud patterns, leakage hotspots, customer intent signals, and handler performance — all surfaced as your insights, not someone else's.
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First-party ownership
Your data stays yours. Exportable, portable, never locked behind our walls.
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Pattern detection
Surfaces emerging claim trends across your portfolio before they hit your loss ratio.
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Email reports
Role-based digests sent on your cadence — leadership sees portfolio health, handlers see their queue.
Observability
Maintain full visibility into every interaction.
Monitor AI performance, track decisions, and maintain full visibility into every interaction. Explicit guardrails, human-in-the-loop controls, confidence thresholds, and chain-of-thought trails make every action accountable and auditable.
Supported Speciality Lines
Nolana helps brokers handle claims across multiple commercial lines — from property and liability to marine and aviation.
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Commercial Property
Commercial property claims including fire, water, weather, theft, and catastrophe losses.
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Commercial Liability
General liability, employers’ liability, product liability, and professional indemnity.
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Commercial Fleets
Commercial vehicle claims including collisions, theft, liability, and fleet losses.
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Aviation
Aviation claims including aircraft damage, liability, passenger, and ground handling incidents.
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Construction & Engineering
Contractor risks, machinery breakdown, delay, and infrastructure losses.
Nolana is a member of
